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小技巧： 卸载Symantec Antivirus

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Manually uninstalling Symantec AntiVirus Corporate Edition 9.x client from Windows NT/2000/XP/2003

Situation:
This document describes how to uninstall Symantec AntiVirus Corporate Edition 9.x client from Windows NT/2000/XP or Windows Server 2003 (32-bit) manually.

Solution:
Removing Symantec AntiVirus client manually takes the following four basic steps: Stop Symantec AntiVirus services Remove Symantec AntiVirus from the registry Remove Symantec AntiVirus from the Start menu Remove Symantec AntiVirus from the hard drive

Stop Symantec AntiVirus services
Stop the following services before removing items from the registry, Start menu, or hard drive. Intel Alert Handler Intel Alert Originator Intel File Transfer Intel PDS SAVRoam Symantec AntiVirus Definition Watcher Symantec Event Manager Symantec Network Drivers Service Symantec Password Validation Symantec SecurePort Symantec Settings Manager Symantec AntiVirusOn the Windows taskbar, click Start > Run. In the Run Dialog box type the following:

services.msc
Click OK. Right-click the Intel Alert Handler service, and click Stop. Perform step 4 for each of the services listed above.

To remove the Symantec AntiVirus keys from the registry
You must have administrator permissions (read and write) to edit the registry.

WARNING: We strongly recommend that you back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. Read the document How to back up the Windows registry for instructions.
Exit all open programs. On the Windows taskbar, click Start > Run. In the Run dialog box, type the following:

regedit
Click OK. In Registry Editor, in the left pane, go to the following key:

HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Right-click the LDVPMenu entry, and then click Delete. Go to the following key:

HKEY_LOCAL_MACHINESOFTWARESymantec
Delete the following child keys: Common Client SharedDefs Symantec AntiVirus Symevent SymNetDrv
Go to the following key in the left pane:

HKEY_LOCAL_MACHINESOFTWARESymantecInstalledApps
Delete the following entries: VP6ClientInstalled VP6UsageCount AVENGEDEFS Common Client Common Client Data Common Client Decomposers IDSDefs SAVCE SAV Install Directory SCS Install Directory Symantec Shared Directory SymNetDrv
Go to the following key in the left pane:

HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following child keys:

Note: Delete the SymEvent keys only if Symantec Client Security is the only Symantec program installed. ccEvtMgr ccPwdSvc ccSetMgr DefWatch Intel Alert Handler Intel Alert Originator Intel File Transfer Intel PDS NAVENG NAVEX15 SavRoam SAVRT SAVRTPEL SNDSrvc Symantec AntiVirus SymEvent SYMREDRV SYMTDI
Go to any existing "ControlSet*"Services keys and delete the same entries like in the previous step. Delete the SymEvent keys only if Symantec Client Security is the only Symantec program installed. Go to the following key in the left pane:

HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the following entries: Defwatch ccEvtMgr ccSetMgr Intel Alert Handler Intel Alert Originator Intel AMS II Intel File Transfer Service Intel PDS Service SavRoam Symantec AntiVirus
Go to the following key in the left pane:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogSystem
Delete the following SAVRT entry. Go to any existing "ControlSet*"ServicesEventLogApplication and "ControlSet*"ServicesEventLogSystem keys and delete the same entries like in the previous four steps. Go to the following key in the left pane:

HKEY_LOCAL_MACHINESOFTWAREINTEL
Under the Intel key, expand the DllUsage key, and then delete the VP6 key.

WARNING: Be careful not to delete the Intel folder, since other programs or hardware might be using this key. In the left pane, highlight "My Computer." Click Edit > Find. Search for "VirusProtect6" and delete all entries of this key. In the left pane, highlight "My Computer." Click Edit > Find. Search for:

497CA84818B8A04418EA464733D75B72
Delete all entries found.

WARNING: Follow the next two steps only if no other Symantec applications use virus definitions on the computer. If there are applications using virus definitions when the SharedDefs key is deleted, they will have to be uninstalled and reinstalled in order to function. If other Symantec applications that use virus definitions are installed, skip to step 31. Otherwise, go to the HKEY_LOCAL_MACHINESoftwareSymantec key. Delete the SharedDefs entry. Go to the following key in the left pane:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall
Delete the {848AC794-8B81-440A-81AE-6474337DB527} key. Go to the following key in the left pane:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray and ccApp keys. Restart the computer.
Symantec AntiVirus is now disabled, even though traces of it remain in the registry. These traces have little impact on how your computer operates. It is not necessary to remove them.

To remove Symantec Client Security from the Start menu Right-click the Start button, and then click Open All Users. Double-click Programs. Right-click the Symantec Client Security folder, and then click Delete.

To remove Symantec Client Security from the hard drive Click Start, point to Programs, and then click Windows Explorer. Go to the Program Files folder. Delete the Symantec AntiVirus folder.

WARNING: Follow the next three steps only if Symantec AntiVirus is the only Symantec application installed. If the VirusDefs folder is deleted while there are other Symantec applications using virus definitions, they must be uninstalled and reinstalled in order for them to function. If Symantec AntiVirus is the only Symantec product on your computer, delete the Symantec folder. Go to the Program FilesCommon FilesSymantec Shared folder. If Symantec AntiVirus is the only Symantec product on your computer, delete the VirusDefs folder. Go to the folder appropriate for your operating system:
In Windows NT 4.0, go to the following folder:
C:WinntProfilesAll UsersApplication DataSymantec
In Windows 2000/XP/2003, go to the following folder:
C:Documents and SettingsAll UsersApplication DataSymantec
Delete the Symantec AntiVirus Corporate Edition folder. Exit Windows Explorer

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